What does it do?
ClaimControl provides real-time information on every incident that occurs in your organization, helping you obtain maximum value from your insurance cover, negotiate lower premiums and minimise the cost of uninsured losses to your business. Also to reduce risk by the ability to analyse the root cause.
How does it work?
ClaimControl is delivered over the internet, meaning you can start using it to analyse and eliminate your risk related costs without the need for any additional hardware or upfront expense. One monthly fee will cover your usage, support and training.
Who is it for?
The simple effectiveness of ClaimControl has seen it adopted by risk management professionals in a number of industries, from construction firms to branches of local government. Finance directors have also taken to using as a means of reducing their corporate liability exposure.
With Claim Control I am able to move from a total company overview to looking at the breakdown for one particular month and then look at how that compares to our experience in previous years. This openness is invaluable when producing information for senior management to support decisions.
ClaimControl allows us to easily create summary reports on specific areas with the information structured however we need it at that time, e.g. whether focusing on our property claims, our motor vehicle claims for a year or producing a trend report for the last 3 years. This flexibility lets you change it yourself for every purpose – producing reports for our brokers, our group or our individual companies.
The introduction of claim control has transformed the way in which we are able to handle claims on behalf of our clients allowing detailed organisation and analysis of the information that matters to them. This has added value to our service proposition to our existing clients and helped us to win new clients.
Alphatec are a professional organisation with a very personable approach. Dedicated contacts available at all times with a wealth of knowledge helps create a feeling of confidence both in the product on offer and the continuing delivery of guidance and support – no question too trivial, no matter how often repeated.
Our organisation is large and diverse in its activities and a bespoke system created to suit our requirements isn’t easy to find. Alphatec, in ClaimControl, have managed this and listened to our needs and have, using their experience and expertise, also been able to suggest ways of enhancing the product further during the implementation phase.